September 28, 2013 0

Managing the transition from a visitor sign-in book to an electronic system

Posted by:Olivia Cramond, Communications Manager

If you are reading this blog I’m going to assume you have either just purchased an electronic visitor management system, or are seriously considering doing so. If this is correct, let me begin by saying congratulations and welcome to the minority who are doing visitor management right – 90% of organizations continue to use a…

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Construction site, cranes and birds
September 21, 2013 0

Guest blog: Can I manage movements of visitors and contractors across multiple zones?

Posted by:Peter Morrissey, from Time & People Pty Ltd

Visitor Management often requires the ability to create zones to manage the movements of visitors and contractors across multiple zones. Many customers look to create zones to track the movement of people through buildings or locations. We have two main ways to collect the transaction (the checking in and out between zones) in which we…

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Man at desk customer support
August 26, 2013 0

The customer is not always right – well the ones shopping for a visitor management system anyway!

Posted by:Olivia Cramond, Communications Manager,

“The customer is always right” is a commonly used term when it comes to customer service. I still remember my first job in hospitality. No matter what our customer was always right, that was the mantra we lived by. And it seemed to work, the customers always left happy. It was a bit of a…

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