About WhosOnLocation

About us

Our vision is to ensure every person returns home safe from their place of work everyday. Our mission is to be the top cloud-based people presence solution for enterprise-scale organizations. This means more than just delivering a deep, multi-functional and user-friendly product. It’s equally important to us to craft a customer experience so seamless and enjoyable that you’ll be blown away.

To achieve this, we live by our core values every day. We keep both our workplace and customer interactions authentic, breathe innovation and tackle every project or challenge as a team. This makes us lean, agile and responsive – so we can deliver on what we say, when we say.

Play as a Team

Be Authentic, no BS

Breathe Innovation

Participate

Deliver on what you say

Create amazing customer experiences

Our story

From the back of a combi van…

Inspired by a chaotic building evacuation, Founder and CEO Darren Whitaker-Barnett thought there must be a smarter way to account for people in an emergency.

And so WhosOnLocation v1 was born – in the back of a combi van while Chief Technology Officer Tom Peck was traveling around Croatia.

Right from the start we listened to every customer and took a hands-on approach. Bootstrapped and self-funded, we designed in the manner of the Lean Startup revolution that inspired us; building step-by-step, releasing often and learning from each product release.

To an innovative business delivering world-class service

Today we remain headquartered in Wellington, NZ with sales and support teams in San Francisco, and London, and an extensive global Channel Partner network. You’ll find WhosOnLocation customers in the US, Canada, Australia, the UK, Europe, and 46 other countries around the world.

Our software is always evolving. We continuously improve our applications responding to ever-changing technology and work environments whether by adding features, adapting to regional habits or integrating new smart notifications

2012

WhosOnLocation founded

The first version of the cloud-based people presence and evacuation software was launched in August 2012.

By the end of the year, WhosOnLocation had 200 customer locations, had been voted a Red Herring Asia Top 100 innovator and had integrated with Tyco Fire and Alarm Monitoring to expand the product.

Start up

2013

1 million sign-ins!

One year later, in December 2013, 1 million people had signed into a location using WhosOnLocation.

1 million sign ins

2015

Staff increase and mobile apps launched

In January, the WhosOnLocation mobile app launched to both iOS and Android users. WolMobile is an extension of the desktop browser app, and is an even easier way to manage employee and contractor presence right from your mobile device.

WolEvac, the world’s first roll-call mobile app for employees, contractors, and visitors, was released later that year. Between March and June, the FTE staff members doubled from 3.5 to 7.

2015 WolMobile version 1

2016 & 2017

Ranked in Deloitte Technology Fast 500 Asia Pacific

Deloitte Fast 500

2017

A busy year

In May, we released the WhosOnLocation API, empowering our customers to leverage their visitor and customer data with external applications. We also launched WolPass, a feature that allows visitors to sign in easily with their mobile phone.

By the numbers…

  • 6,000+ front of house staff (receptionists, lobby managers and concierges) use WhosOnLocation, globally
  • 2,700+ visitor kiosks deployed globally using WhosOnLocation
  • 25 million+ people movements tracked into and out of locations globally
  • 50/50 male/female Advisory Board
2017 WhosOnLocation API

2018

A snapshot

Some big things happened for WhosOnLocation in 2018. We have moved into a bigger, shinier new office in New Zealand, and our US office is now operational! We have been chosen as the visitor management solution for a major government-backed tech organization and we also integrated with Brivo’s cloud access control software to offer a more advanced safety and security functionality to our people presence software.

By the numbers…

  • 44 countries fuse WhosOnLocation to track visitor, contractor and employee movements
  • 33% staff increase
  • 165 new features 16 releases
  • 0 data breaches
WhosOnLocation Head Office

2019

What a year!

It was a pretty incredible year here at WhosOnLocation! We released a significantly enhanced WolMobile app, formed partnerships with Sharp in Europe and Johnson Controls in North America, our team in New Zealand and the US have continued to grow, and on top of all that we achieved our long-term goal of becoming ISO:27001 certified.

By the numbers…

  • 215 new releases across 12 releases
  • 12 languages supported across our kiosks
  • 35 million people movements tracked
  • 600,000 employees kept safe with WhosOnLocation
WhosOnLocation Head Office

2020

We started the year with some improvements to our geolocation report, with a cleaner design and the ability to view historical records.

In March, we scrapped the rest of our carefully made plans, threw the roadmap out of the window, and began reacting to our customer’s needs.

Here are some highlights of what we’ve done:

  • Completed our migration to AWS early in the year and have continued to deliver a 99.99% uptime.
  • Delivered a pandemic feature set to ensure our customers, their people, and organizations were safe and secure during uncertain times even when working remotely.
  • Undertaken and completed our ISO audit continuing to maintain our ISO:27001 certification.
  • Helped our customers by solving 6300+ support tickets.
  • Delivered 24 new features and 239 feature enhancements - wow! Including touchless kiosks, QR code poster, health screening, and integrating with Amazon Alexa.
WhosOnLocation Pandemic & AWS

Management team

Darren

Darren Whitaker-Barnett

Founder, Director, CEO (MDP)

Tom

Tom Peck

Chief Technology Officer

Andrew

Andrew Thompson

Chief Security Officer

Bridie

Bridie Kruck

Chief Marketing Officer

Matthew

Matthew Chowen

Chief Financial Officer

Dolly

Dolly Sommer

Sales Team Leader, North America

Lindsay

Lindsay Harn

Global Channel Relationship Manager

James

James Hutchens

Sales, Asia/Pacific

WhosOnLocation helps manage people signing into and out of their sites

15,000+ kiosks

46 countries

1.4m+ employee and contractor profiles

34m+ visitors signed in and out

84,000+ people verified safe during an evacuation

18m+ notifications sent