Category: Blog

3 minutes read time

Inclusive Technology: WhosOnLocation accessibility kiosk

In the past two decades, rapidly changing digital technology has become an integral part of our life. The tools, systems, and devices allow us to manage our day-to-day life efficiently. Workplaces rely on technology to make communication quicker, drive productivity, and improve on-site safety. Therefore, it is critical for employers to ensure that digital tools are accessible and straightforward to use for their employees, contractors, and visitors rather than becoming a barrier for those with disabilities.

Accessibility, in relation to technology, refers to digital content that can be successfully used by as many people as possible, including those with disabilities. More companies are committing to developing digital products that consider everyone’s needs. In practice, accessible technology offers built-in customizable features, for example, screen contrast and text size choice or screen reader capabilities.

Modern: a new theme for the sign-in kiosk

We are pleased to introduce modern, a new default theme for our kiosk that is accessible and easier to navigate for all users, including those with disabilities.

Why are we making the improvements?

WhosOnLocation believes that technology should be inclusive and consider everyone’s needs. We are committed to improving our product to ensure it’s easy to navigate for all users and meets global accessibility standards. Our new modern theme is an important step in our journey to have our kiosk fully compliant with Web Content Accessibility Guidelines (WCAG) over the coming months.

What is the kiosk’s modern theme?

A kiosk using our modern theme offers simplified design, increased font size, and enhanced color contrast. Also, the interactive elements are designed in a more prominent and visible way. These improvements allow easier and more straightforward navigation through the sign-in process also for people who are visually impaired, color blind, or contrast impaired.

What are the next steps?

The modern theme is an essential step in our kiosk becoming fully compliant with the Web Content Accessibility Guidelines (WCAG). The next phase will include further design enhancements, ensuring that all interactive elements across the kiosk are configured to be navigated by a keyboard or screen reader alone. We will also improve the relationship between labels and the elements they describe to ensure the attributes for screen readers are present and helpful.

Ready to get started? 

Visit our Help Center for step-by-step instructions on getting started.

New to WhosOnLocation?

Get started with a FREE 30 day trial today. No credit card required.

3 minutes read time

Tighten up your on-site security with WolScan

WolScan adds a further layer of security to your on-site visitor management. Our recent user interface update makes the scanning process simple and quick. Learn more about how to make your visitors’ registrations more efficient by using WolScan.

What is WolScan?

WolScan is an iPhone/iPad app that allows you to quickly and securely capture and register your visitor’s identity by scanning their photo ID. The information is automatically uploaded to your WhosOnLocation account, to either sign in as a new visitor or update an existing/pre-registered profile. There is no need to enter the details manually which speeds up the process for your front-of-house team.

Why use it?

For any organization that is security conscious, it is critical to ensure that only those with permission have gained on-site access.

By scanning your visitor’s photo ID you validate their identity and reduce the risk of unauthorized entry, making sure that your company property, information, and employees are protected. 

Imagine a scenario where a file with sensitive information went missing or intentional damage was discovered on site. WolScan allows you to keep a verified record of who has had access to your premises.  It is also an excellent way to reassure your auditors and insurance providers that you have a valid visitor management process in place and you have done all that is necessary to mitigate risks.

How does it work?

To verify and register visitors simply scan their photo ID using the WolScan app on your iPhone or iPad with iOS 10 or higher. Once ready, the information is automatically uploaded and saved to your WhosOnLocation account. Simple, fast, and secure!

Which documents are compatible?

WolScan allows you to automatically upload the information from all passports. It also supports driver’s licenses from the USA, Canada, United Kingdom, Australia, and New Zealand.

You can also scan generic photo IDs. The photo will be stored in your WhosOnLocation account, and you have the option to enter any other details from the photo ID that need to be retained.

How do I know the data is securely stored?

We take data privacy and security seriously. We are ISO 27001 certified and GDPR compliant. When using WolScan, the visitor information, including captured images, is sent directly to the WhosOnLocation server. No data is processed by a third party. You can also decide how long the visitor’s information is retained and set an automatic data deletion after a set period of time.

Ready to get started? 

WolScan is available to enable in your account today and is priced per device. Visit our Help Center for step-by-step instructions on getting started. 

New to WhosOnLocation?

Get started with a FREE 30 day trial today. No credit card required.

3 minutes read time

Media Release: MRI Software Acquires WhosOnLocation, adding global workplace safety and security offering

PropTech category founder bolsters its workplace management capabilities with addition of integrated set of employee, visitor and contractor management applications

Solon, Ohio – March 4, 2021MRI Software, a global leader in real estate software, announces that it has acquired New Zealand-based WhosOnLocation, which provides an integrated solution that empowers organizations to address workplace safety and security needs. An enterprise-class, cloud-based platform with employee, visitor, contractor and emergency management applications, WhosOnLocation extends MRI’s workplace management offering to cover anyone who might have a physical presence on a commercial property, including industries such as manufacturing, services, and education.

“We are excited to welcome WhosOnLocation to the MRI family at a time when ensuring wellbeing and safety in the workplace is more critical than ever,” says Patrick Ghilani, Chief Executive Officer of MRI Software. “The acquisition enhances the comprehensive capabilities of our integrated workplace management solutions to enable the increased business agility organizations need to reimagine their workplaces. WhosOnLocation boosts our ability to support health and security measures, covering both landlords and tenants, as well as the wider community that engages with a property – reducing risk for everyone.”

With the COVID-19 pandemic leading to an increased need for agile workplaces, WhosOnLocation enables organizations to manage presence by tracking who is onsite at a property – or across multiple locations – at any time. The solution brings additional automation and efficiency to workplace safety and security management with arrival notifications, access permissions, emergency and evacuation management, and more. WhosOnLocation’s global client base will benefit from the added resources and innovation that come with being part of a well-established industry leader.

Darren Whittaker-Barnett, WhosOnLocation’s Chief Executive Officer, notes: “MRI offers the scale and global reach we need to accelerate the growth of our business in both our existing markets and new territories. Becoming part of MRI also offers our customers the opportunity to tap into its broad range of innovative workplace management solutions, which enable organizations of all types to more effectively manage their real estate portfolios and meet today’s unique business challenges.”

Used by facilities management teams, property managers and others involved in building operations to manage visitor, employee and service provider presence, WhosOnLocation manages nearly 5,000 facilities for 1,600 customers across 46 countries. Headquartered in Wellington, New Zealand, the company also operates in Australia, the UK, Europe, Canada and the US. MRI will continue to support WhosOnLocation users without interruption.

GrowthPoint Technology Partners, a Silicon Valley-based investment bank, acted as the exclusive financial advisor to WhosOnLocation.

About MRI Software

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organisations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge. For more information, please visit


Platform Communications for MRI

Hugh Filman (+44 7905 044850)

or Zoe Mumba (+44 7725 832393)

(US for MRI)

Rachel Antman

+1 212-362-5837

4 minutes read time

Learnings from Facilities Integrate

Just before the Christmas break, our sales executive James attended Facilities Integrate in Auckland, New Zealand. With most trade shows across the world canceled or postponed in 2020, we felt incredibly lucky to have an opportunity to attend a non-virtual event.

It was fantastic to meet with customers (both existing and prospective) in person, and catch up on the impact such a turbulent year has had on your businesses. 

We noticed a few common themes in the conversations we were having with attendees. In the midst of a pandemic, processes have had to change. We caught up with James to hear what his key takeaways from the event were.

Facilities Integrate

James, first off, can you tell us a little more about Facilities Integrate?

Facilities Integrate is a trade event specifically for facilities managers. It’s a great opportunity to network with peers in the same industry, try out the latest equipment and technologies, source the best suppliers and generally keep on top of what’s happening in the facilities space. I feel very lucky to have been able to talk to our customers in person again!

I’ll bet. When talking to the attendees, what did you notice was the biggest challenge facing facilities managers during the COVID-19 pandemic? 

Contact tracing came up a lot. More specifically, facilities managers were looking for flexible solutions to make signing in as easy as possible for everyone. 

Before the COVID-19 pandemic, the majority of our customers understood the importance of signing in visitors. However, it was generally the high security or hazardous sites that were concerned with signing in employees and contractors, too. With the COVID-19 pandemic, that’s all changed. 

Now, every workplace has a responsibility to protect the health of those working in its duty of care. One of the most crucial ways to do this is through contact tracing. This means signing everyone in each day is more important than ever. Lots of the facilities managers were looking for easy ways to turn signing in and out into a habit for employees. 

How can WhosOnLocation help with that? 

WhosOnLocation offers an incredibly flexible platform with 12 different ways to sign in – so there’s something for every workplace, and every employee. We often find our customers will use a few different methods at one site, to make it as easy as possible for employees to remember to sign in. 

Which methods are the most popular?

Some employees prefer to download the WolMobile app on their smartphone and use the auto sign in/out feature. This is the most foolproof way of ensuring everyone on-site is accounted for. It uses geofencing technology to update on-site status. Employees and contractors don’t even need to lift a finger.

Others might prefer to sign in using a touch screen kiosk in reception. Or scan a card to sign in with one simple step. Or even just provide their name to the front of house staff. 

Offering a variety of methods makes it easier to sign everyone in. So you can be safe in the knowledge your contact tracing processes are as robust as possible. 

Is there a method that’s preferred by customers? 

The kiosk (using an iPad or tablet) is the most common way to sign in. This is especially the case now we have released our touchless kiosk feature. By setting your kiosk to touchless mode, you can now present a QR code on the screen. Guests scan the code to sign in from their own smartphone. 

Employees, contractors and visitors simply scan the code to see the entire kiosk experience replicated in their browser. It’s been a game-changer during COVID, as customers looked for a more hygienic, hands-free alternative to the sign-in kiosk. 

Did QR code posters come up in conversation at the event at all? 

Great question – it was really exciting to demo QR code posters for the first time at the event. These posters are an easy, low-cost way to deploy WhosOnLocation, as no expensive kiosk hardware is required.  

They’re also a great way to make your sign-in process more robust. If you have multiple doors, you can use posters at each access point. This helps to capture any employees or contractors who use side entrances to enter or leave.

New to WhosOnLocation? 

All features mentioned are available in a single subscription cost. Start your free trial today – no credit card required. 

3 minutes read time

New WhosOnLocation Website

We are very proud to announce the launch of our redesigned WhosOnLocation website.  

Considering the lifespan of a website is 2 years 7 months on average – it was certainly time to rethink, and refresh.

How we decided it was time to refresh

We started with taking an inward look and asked ourselves if: 

  1. Our messaging had evolved (by gosh it had).
  2. Had our content strategy changed (yes, got to keep evolving).
  3. Had the industry evolved (sure has and gosh it’s exciting).
  4. Were we keeping up with design trends (did someone say dark ages?).
  5. Was the site mobile responsive and did it look great on these devices (it certainly didn’t).

It was a resounding yes from the whole team to redesign the site!

Our path to a new site

We followed a simple 7 step process (design might challenge me on the use of the word “simple”). 

  1. User testing. Before we even started talking about design we user-tested our old site. Deep diving into where customers and prospects struggled, what they loved, and what they thought we could do better. 
  2. Wireframes. The feedback from the user testing informed our design and our first set of wireframes. 
  3. Internal testing. We shared the wireframes with our internal team to rip apart, challenge our thinking and offer new suggestions. 
  4. Revision, revision, revision. Using the feedback from our internal testing we did several rounds of revision until we had our slick new design. 
  5. External testing. We invited a group of external testers to review the new site. Asking them to tell us what they didn’t understand, what was awesome, and where we could make improvements. 
  6. Deep in the code. Our design team got deep into the code. Building the new site. Normally a chatty bunch, we had months of barely a peep out of them. (Don’t worry they are back to their normal selves:)). 
  7. With the help of our DevOps team, we pushed the site live! 

What we’ve learned 

As with any project, it’s great to look back and see what we have learned to take to our next website refresh. Learnings are gold. 

  • As much as you plan, unexpected challenges will crop up, and deadlines will be pushed.
  • What seems like a simple design, generally isn’t. 
  • Things take way longer than anticipated.
  • Keeping the current site and building a new one internally at the same time is challenging.
  • Design and development don’t always match. 

Take a look and tell us what you think

We hope you love the new site as much as we do. As always we welcome your feedback, if you have feedback to share good or bad please click here

4 minutes read time

Listening to your feedback with touchless sign in

COVID-19 has thrown the entire world a curveball. As everything from travel plans to major global events have been cancelled or put on hold, individuals and businesses all over the world have received a masterclass in flexibility. 

Like the majority of businesses, at WhosOnLocation we’ve had to pivot our thinking, re-work our plans and become more reactive to the changing needs of our customers. That’s where our touchless solution comes in. 

How can WhosOnLocation help in a pandemic?

We’ve been asked this question a lot in recent months. As experts in people presence software, it’s our mission to help customers mitigate risks to their visitors, employees and service providers through constant innovation. 

Before COVID-19 hit the news, WhosOnLocation already had a robust feature set that could help customers reduce the risk of spreading a virus within their facilities, including: 

  • Pandemic screening and alerts when an at-risk person signs in
  • Contact tracing with a digital record of everyone on-site / in contact with an affected individual
  • Maximum occupancy rules to adhere to social distancing
  • ‘Zoning’ to assign workers an area and minimise exposure
  • Acknowledgment notices to communicate your entry policy

However, more was required. A global pandemic like COVID-19 puts every single customer at risk, and ensuring we had ways to mitigate these risks became our top priority. 

Having your say

When the world went into lockdown earlier this year, we started reaching out to our customers from all sectors to ask about their business needs, and how WhosOnLocation could help. 

From picking up the phone and having a good old chat, we identified a few key areas that needed addressing. These included:

  1. A way to keep track of teams who were working remotely and from home.
  2. A touchless solution to prevent the spread of COVID-19 when signing in at a kiosk.

Working remotely

First off, we got straight into a working remotely solution in response to businesses closing their physical facilities throughout the world. 

Released back in April, working remotely allows employees and service providers to sign in for work from their homes (or anywhere!). In doing so, our customers have a clear record of everyone who is working in their duty of care at any one time, regardless of where they are. 

This feature really comes into its own when used in the WolMobile application. Those who are signed in for work remotely will be able to view important safety notices in-app, receive instant messages from their employer and send their location to a nominated safety operator in the event of an emergency. 

Touchless sign in 

Before we’d even heard the word COVID-19, WhosOnLocation already accommodated a number of ways to sign in hands free, including: 

  • Scanning a token
  • WolMobile app
  • Brivo integration using Onair app
  • With the sign-in/out manager
  • For pre-registered visitors using WolPass

However, from our conversations with customers, we realised a more seamless solution is required during a pandemic, and beyond. 

To get a deeper understanding of your needs, we carried out an in-depth survey.

Touchless – The results are in

So when it comes to a touchless solution, what was the verdict? 

We drilled deep asking a number of questions to help guide our solution. Here are the headlines: 

77% of those surveyed* said they’d rather use a touchless, self service kiosk than sign visitors in with their front of house team. 

76% would rather keep things digital, using a touchless kiosk to display a QR code, rather than a printable poster. 

64% would rather tailor the sign in questions they ask for visitors, than for employees or service providers. 

69% didn’t require a touchless solution for deliveries. 

*Of a survey of 240 customers with varying role types.

So what’s next? 

Our brand new, touchless solution will be released in the coming weeks, offering you a way to sign in all visitor types, and integrate with all the best parts of WhosOnLocation.

Our touchless solution will allow visitors, employees and service providers to register themselves as on-site using their own devices, for a simple, safer, sign-in experience. 

More information to come very soon, watch this space!

New to WhosOnLocation? 

Take a free 30 day trial today.

3 minutes read time

How WhosOnLocation can help you manage coronavirus in your workplace

Since January 26, 2020, the world has watched closely as the outbreak of coronavirus has moved swiftly across the globe. 

The World Health Organization has developed educational material on what to do should you be affected by coronavirus. This program details what it is, how to protect yourself, myth busters, travel advice, and technical guidance.  The guidelines include; washing hands, staying educated and remaining diligent. You are most likely armed with a business continuity plan which will help you make decisions based on predetermined guidelines, should your organization become affected. 

As a WhosOnLocation customer, you can go one step further to ensure you are taking all the necessary steps to protect your organization. 

Every organization has its own way to manage guests on site but by making a few edits to your processes you can further reduce your organizations’ exposure to coronavirus by alerting the relevant members of your team to a possible risk. 

How can I limit my risk using WhosOnLocation? 

By taking a few simple steps you can add an extra layer of security to your organization by adding a question and triggers to your sign in process. These steps could be especially helpful for customers in manufacturing, construction or those with large amounts of external guests.

How do I set this up? 

Below is an example of a sign in question along with the options you could take to notify relevant parties within your organization. You may not need all of the options depending on your guest policies and procedures.

Example sign in question:  “In the last 14 days have you suffered from the flu or traveled to China?”  Answer “Yes” or ”No”. 

If your guest answers Yes you could implement all or some of the following steps:

  1. A pop up on your Kiosk asking the guest to remain where they are and someone will be with them soon to assist. 
  2. Trigger an SMS to your Facilities or OSHA Manager to notify them a guest has answered “Yes”. 
  3. Make the guest’s host aware by using ‘Answer Share’ to send the response in the arrival email notification once the guest has signed in. 
  4. Send the guest an SMS with a link to a dedicated page on your website that details your policy on coronavirus. 

Use these links for more information on setting up custom questions, triggers, and guest notifications

Not a WhosOnLocation customer but interested in protecting your organization? Click here to take a free 30-day trial.

3 minutes read time

Why instant messaging isn’t just for social media

If you’ve received one of these messages you’ll know how effective an instant message can be to communicate in a fast and efficient way. 

“I’m running 5 mins late”

“Northbound lane closed due to incident”

“Gale force warnings due, stay inside”

“Your support request was received – thanks”

“Panic alarm activated. Stay in current location”

The instant message is nearly 50 years old! 

Instant messages are not new, in fact, they date back to well before the internet and smartphones. In the early 1970s, the earliest version of an online chat facility was launched, it was called Talkomatic and allowed five people to chat simultaneously. 

Fast forward to 2010 and the world of instant messaging has exploded with the launch of Facebook, Twitter, WhatsApp, and WeChat (to name a few), intertwining instant messaging in our everyday lives. We have all become quite familiar and reliant on this technology, even our dentist is using an instant message to remind us of our next appointment. 

With instant messaging intertwined in our day-to-day lives, it’s a natural extension to use it in our work lives to communicate with employees, contractors, and guests while they are on site.  

Using instant messages in your organization 

Have you had to communicate any of these scenarios to any of your team recently? 

  • A VIP has arrived on-site and you have forgotten to communicate it to the team
  • A spillage has occurred and you need to alert employees 
  • A hazard was identified in an isolated area and you need to let everyone on-site know
  • Environmental factors are affecting access to your site
  • Update employees on company policies

How did you share these messages with your employees, contractors and/or guests? The response we generally get is email. Email just doesn’t cut it, it is often missed causing incidents that the email intended to avoid.  However, most people carry their smartphone making it hard to ignore an instant message. An instant message allows you to communicate in an easy, efficient and timely manner.

With WhosOnLocation’s Instant Message feature you can communicate company-wide, to just a single location, to particular employees or just to contractors. Who you send an instant message to depends on the message but the options are endless for both sending and the message you communicate. 

Instant Message is included in all WhosOnLocation subscriptions. To find out how to use click here or to get started with WhosOnLocation click here to start your free 30-day trial. 

About WhosOnLocation

WhosOnLocation provides people presence management software that monitors the safe and secure movement of people through buildings and work sites. Our powerful, cloud-based solution unites visitor, contractor, employee, and emergency management, enabling organizations to secure their facilities and ensure the safety of every person on-site.

Armed with a rich, unified source of people presence information, our users are empowered to make more strategic, data-driven decisions that mitigate risk, reduce overhead costs, and streamline operations.

WhosOnLocation serves organizations in 35 countries around the world, protecting billions of dollars in assets and IP, and managing over 20 million secure movements through over 2500 facilities each year.

4 minutes read time

Why Emergency Management is Important

In an emergency, having access to critical data of who and where people are within your organization can mean the difference between life and death. This is why it is extremely important to have an up to date evacuation plan to make sure you know who is on and off-site at all times. At WhosOnLocation, we want everyone to know that there is a safer way to manage emergency evacuations.  

Are you prepared?

If an evacuation or natural disaster were to happen at this very moment would you and your company be prepared to get out safely? If the answer is no, you need to do something about it before an evacuation event becomes a reality. The problem with evacuations is that no one knows when they are going to happen, therefore we always have to be prepared to the best of our ability. 

To prepare for an emergency you must have a plan in place that can vary if needed due to the unknown nature of the event that can occur. Here are four steps that will help you create a well-constructed plan for an emergency evacuation:

1. Mitigation and Prevention:

Prevention is the most important step of all. If this step is done well, the less damage control that will need to take place in the future. Ask yourself – what can I do to reduce or eliminate the risk of injury/damage to people and property?

2. Preparedness:

Prepare for the worst and hope for the best. Plan for the absolute worst-case scenario so you are ready for anything. Appoint emergency roles such as floor wardens, and have regular drills and trainings.

3. Response:

Follow the emergency plan (evacuation steps, communication, and leadership roles) but allow for flexibility when necessary.

4. Recovery:

Provide a supportive environment post-emergency, deal with any post-emergency communications, and discuss learnings. This will loop back into Mitigation & Prevention and inform the plan for future crises.

Emergency Management Technology

Our emergency management tool WolEvac helps you account for everyone on-site in the case of an emergency. You can track cleared zones, allow people to self-verify their safety via SMS, view requests for help and monitor real-time evacuation progress all within the WolEvac mobile application.

WolEvac syncs a snapshot from your WhosOnLocation account of who is on-site at the time the evacuation event is created so first responders, wardens and safety marshals have accurate information about who is on-site in an emergency. These users will be able to share critical messages, view real-time verification progress and manually verify the safety of anyone on-site. This makes evacuations effective and easily managed in what can be a high-stress situation.

Why use it?

WhosOnLocation actively encourages businesses to use evacuation management technology to run evacuations. An effectively exercised and accessible emergency response plan can minimize the impacts of an emergency on employees, the environment, and infrastructure. It can make all the difference not only around emergency services response time but the general organization of evacuation events.  

The benefits of emergency management technology:

  • Inexpensive

WolEvac is included in all WhosOnLocation subscription so you don’t have to worry about any additional costs. 

  • Instant updates

When an emergency takes place, as soon as you create a “WolEvac Event” it takes a snapshot of who is on/offsite at the time. This critical information will account for everyone, making it easier to ensure their safety.

  • Efficiency

It is simply more efficient. Businesses are constantly changing, therefore, there is a need to maintain up-to-date response plans so you are always prepared. This technology will remove the time-consuming administration and eliminate repeat updates.

Get testing!

Use this chance to ensure your emergency processes and procedures are as effective as they can be before an emergency event happens. The risk from natural disasters, not to mention building fires and other events, is real, and there is a good chance your office building will have to be evacuated at some stage. Don’t leave the safety of those you are responsible for to chance.

Implement visitor/evacuation management technology today and make sure everyone is accounted for in an emergency.

3 minutes read time

6 Ways Technology Can Improve Safety & Security In Your Facility

On April 28, the International Labour Organisation will look back over 100 years of progress for the World Day for Safety and Health at Work. This year, there’ll be a clear focus on the future of occupational safety. How can you use new technology to make your workplace safer than ever before?

Here at WhosOnLocation, we dedicate our working lives to answering this question. So if you’re looking to update your safety procedures, you’ve come to the right place. 

1. Use people-tracking software

The first step you can take to secure your facility is to use people-tracking software. Applications like WhosOnLocation can not only help you understand who’s on-site in real time, but they can track which zones they’re in, too.

So when you need to account for your employees and visitors, you know the information is all in one place.

2. Keep your lone workers safe with an app

Whichever way you define a lone worker, the chances are you’ll need special processes to keep them safe.

A variety of apps offer an easy solution for keeping tabs on lone workers. For example, WhosOnLocation includes features like mobile sign-in, GPS geolocation and lone worker reporting. If you’re interested in finding the right app for your workers, take a look at our guide here.

3. Centralise your contractors’ documentation

Keeping track of when a contractor’s insurances, qualifications or induction processes need updating can be difficult in any organization. With WhosOnLocation, you can grant your contractors access to the Service Provider Portal, so they can fill in their own details. You’ll also receive notifications when their documentation needs renewing, so you know you’ll always be on top of contractor safety. Even better – these automated updates will save you some time, too. 

4. Use Photo ID Scanning to verify a visitor’s identity

[vc_row][vc_column][vc_single_image image=”9190″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]In high security organizations, just signing a visitor in using their name might not be enough. With WolScan, you can add an extra layer of security to the sign-in process by capturing the information from your visitor, contractor or employee’s ID card.

Not only does this allow the host to better verify the identity of those coming into the facility, it also makes sign-in a lot faster!

5. Make safety inductions more engaging with interactive training

The OSHA rules and regulations can be a stiff read, so it’s important to make your safety inductions as interesting as possible. We recommend using engaging formats – whether that’s induction videos, tasks or even interactive training modules.

One option is to use WhosOnLocation to create an eLearning Induction Course. You can even set restrictions using triggers, so anyone who’s failed to complete the course is unable to enter the organization.

6. Get your evacuations running like clockwork with collaborative, cloud-based apps

OSHA warns that workplace emergencies are often more common than people think, so it’s important to have a robust evacuation plan in place.

Employers need to be able to account for everyone on site quickly and easily during an evacuation to minimise risk. This can be tricky, especially if your employees and visitors are working across a multi-zoned or multi-level site.

By using a cloud-based evacuation app, you’ll be able to work collaboratively with other floor wardens or safety marshals to verify the safety of everyone on-site.[/vc_column_text][/vc_column][/vc_row]

4 minutes read time

7 ways manufacturers can reduce risk of a cyber attack

With the manufacturing industry one of the most vulnerable to cyber attacks, here are 7 ways you can improve your organization’s security measures.

According to an IBM Security study, the Manufacturing sector had 40% more “security incidents” than the average across all industries. Manufacturing was the third most attacked sector in 2016.

Why? What are attackers looking to gain from manufacturers? Cash, personally identifiable information, intellectual property, or internal operational information. These are highly valuable to criminals and traders of company secrets.

With the rise of ransomware-as-a-service (RaaS), such attacks are gaining momentum and manufacturers are increasingly vulnerable.

Ransomware is the latest buzzword in cybersecurity. Using this kind of malware, attackers pierce your company’s system or database and encrypt the data, effectively holding it ransom, asking for money in exchange for ‘release’.

Just last month, ransomware wreaked havoc on the UK’s National Health Service (NHS), FedEx and Telefónica (among many others).

An accidental hero emerged – a 22-year-old cybersecurity researcher stumbled upon a clumsy ‘kill switch’ within the ransomware. The kill switch was simply an unregistered domain name, which the researcher bought making it live, shutting down the malicious software.

The domain name cost MalwareTech just $10.69, yet the researcher potentially saved companies and governmental organizations billions of dollars.

But that’s one of the rare ‘success’ stories.

Back in 2015, an employee at a small US-based concrete manufacturing company unknowingly clicked an email attachment triggering a ransomware called Cryptowall.

Over the day, the ransomware silently crept through the company’s network and encrypted accounting data. The attack wasn’t evident until the next day and it halted production for 2 days.

At a loss, the company paid the ransom, but the data was never fully recovered. Sadly, the company didn’t have up-to-date backups so much of that data was lost forever.

The company had suffered a major production blow (over a week of downtime) and couldn’t meet contract delivery deadlines, which resulted in a massive financial loss.

How To Protect Your Data

Here are some measures you can take to protect your data and reduce the risk a cyber attack:

1. Raise awareness around cybersecurity with staff
This may be a comprehensive course with a cybersecurity expert, or perhaps a list of “red flags” and “no-gos”. For example, you could provide examples of what a suspicious email might look like.

2. Have a process for quickly reporting any irregular activity
If staff spot a suspicious email, who do they report it to? There is no point in creating awareness around cybersecurity if staff don’t know the next steps.

3. Cybersecurity and physical security are not mutually exclusive
When raising awareness, don’t forget to talk about physical security. Cyber attacks can be as simple as plugging in an innocent-looking (but malware-ridden) USB memory stick found in the company carpark.

4. Have restricted access for each user role
Employees should only be able to view and access data or functionality that is necessary to their job. If an employee falls victim to an attack, this will help prevent the spread and scope of the attack minimising the damage. Review user roles and privileges on a regular basis.

5. Implement a company password policy
Whether you choose to regularly change passwords or employ a 2-step verification system, it’s important to have some measure of password security. Ensure each password is strong and unique. A strong password will comprise at least six characters and have a combination of letters, cases, numbers and symbols.

6. Encrypt data
If your company stores sensitive information on servers or databases, it should be encrypted. Review how your employees use sensitive data regularly. For example, does your Marketing team export personally identifiable information for upload into third party advertising systems? If your employees can easily export sensitive data as unencrypted CSV or XLS files, that data is not secure.

7. If all else fails, have a Cyber Insurance policy!
In the event of a serious cybersecurity incident, you may not be able to retrieve your data or reverse the effects. However, if you have a comprehensive cyber insurance policy you should at least be able to cover your losses.

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