Feature Highlight – Using your Panic Alarm for onsite safety

Bridie Kruck

3 minutes read time

July 07, 2020

As we return to our workplaces, we are are all faced with new challenges. Be it social distancing, an increase in hygiene measures, or contact tracing. One thing is certain – all workplaces will have a great focus on safety and security.

It’s a good time to re-assess the features you use within your WhosOnLocation subscription and look to activate those that could offer your organization a greater level of safety and security. One of these features is panic alarm (or sometimes referred to as a duress alarm). 

What is a panic alarm

A panic alarm is a discrete and silent way to raise an alarm with out aggravating a situation. Often used by the front of house/security team when they find themselves in an unsafe situation. 

Panic alarms need to be simple to use due to the stressful situations they are used in.  Users don’t have time to think through complicated steps, they need to take action.   

WhosOnLocation Panic Alarm

We first launched our Panic Alarm feature back in 2017. Designed as a simple and easy way for our customers to safeguard their organizations. Customers using the feature have activated it on average 15 times! 

Why should we use a panic alarm? 

Our top four reasons are:

  1. It’s like an insurance policy. You have it in place as a way to manage your risk. 
  2. Life can be uncertain so put the procedure in place to protect your organization in advance.  
  3. Gain peace of mind knowing your organization is safe and protected. 
  4. Help to manage your risk through the identification, accessing, and control threats to your organization. 

How does it work?

Once activated within your account, your front of house team have two ways to activate the panic alarm:

  1. From the Sign In/Out Manager
  2. Tapping the kiosk three times 

Once activated your nominated responders will receive an alert when your Panic Alarm is activated. Responder alerts can be sent via email or SMS to:

  • Multiple people within your organization
  • To security contractors
  • Other 3rd parties

Don’t forget to test your Panic Alarm

We recommend testing your panic alarm on a regular basis. Testing will ensure responders are aware of the alerts, are receiving them, and know how to follow your internal procedures. Ensure when a panic alarm is activated in a real emergency everyone can act fast. 

Getting started with Panic Alarm

Follow the step-by-step instructions in the help center to set up. If you are not already a customer click here to take a free 30-day trial.