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Based on G2 reviews, the site has named WhosOnLocation as a High Performer for Winter 2021. It’s official: our users love the application. Not to toot our own horns too much, but we thought we’d dig a little deeper into the features and areas that left our customers so happy last year.
G2 is the world’s largest tech marketplace, with well over a million software reviews from real users. G2 releases detailed reports at the end of each season, announcing the top performers of each category on the site. These reports are based on reviews.
WhosOnLocation was named a high performer for Winter 2021. This means we have high customer satisfaction scores compared to many other visitor management systems. Scores are calculated based on customer reviews. In each review, customers leave comments on what they loved about the product. They also detail how the software has helped them overcome specific problems.
There are a few stand-out themes in the feedback we receive from our customers.
WhosOnLocation goes beyond visitor management, with some surprising safety benefits for employees and contractors. One G2 reviewer said our releases included “Some of the best safety enhancements I’ve ever seen”.
Our two mobile apps, WolEvac and WolMobile, are stand-out features. The geofencing technology used by WolMobile automatically signs employees and contractors in as they arrive for work and signs them out again as they leave. This means our customers’ people presence reports are as accurate as possible, and should a workplace be evacuated in an emergency, first responders know exactly who’s on-site.
Customers consistently list our customer service levels as one of the reasons they love WhosOnLocation. In a recent case study, a customer from Beckman Coulter in the US said “I’m a customer service nut, and the service from WhosOnLocation is always phenomenal.”
Our friendly team is on-hand 24/7, and often responds within the hour.
For larger businesses with a number of contractors, WhosOnLocation is perfect for improving communication. Using WolMobile, you can ensure everyone on-site is provided with the safety information they need.
Use the home screen to display important safety info in-app as employees and contractors sign in. You can also ask everyone on-site to acknowledge important safety information as they arrive. If conditions change, you can even broadcast updates as a push notification.