Employee Experience
November 12, 2020 0

Technology, employee experience – How it can aid your customer experience

Posted by:Bridie Kruck

Customer experience is rooted in the DNA of most organizations. It’s the way we welcome, onboard, grow and retain our customers. Due to this organizations are always striving to deliver the best possible customer experience and measure it as one of their key drivers for success.  Does the delivery of an amazing customer experience happen…

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Alexa for Business
November 10, 2020 0

Busy front of house? A virtual receptionist can help.

Posted by:Rhian Greener

WhosOnLocation’s latest integration brings us one step closer to a fully virtual receptionist. Introducing Alexa for Business by WhosOnLocation. Welcome to the future! What is a virtual receptionist?  When we think about virtual receptionists, two different scenarios spring to mind. There are teams of remote receptionists who are contracted to take calls for a number…

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Custom fields WhosOnLocation
November 9, 2020 0

Keeping compliant with custom fields

Posted by:Rhian Greener

Custom Fields is a powerful new way to manage your data and ensure you’re staying compliant. Our customers requested it, and we delivered. Here’s how (and why) to make the most of our latest release.  What are ‘Custom Fields’?  You might have heard other SaaS companies talk about custom fields. A number of the software…

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