Customer support happy people
April 24, 2015 0

How good is your Customer Support? And will you tell the truth?

Posted by:Marketing

Would your company lay it all on the table and expose how satisfied your customers are with your performance? For WhosOnLocation, like any business, the customer’s trust is critical and contributes towards cementing our reputation and brand values. Transparency is the key to driving the right behaviors from our teams and ensuring our marketing noise…

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stairs in lobby
March 29, 2015 3

3 tips for providing great visitor experiences at reception

Posted by:Marketing

There is much more to great visitor experiences than a well-designed reception area with soft seating, the morning paper, mints on the counter, and an offer of tea, coffee, or water. Whilst all of these get a tick in the must do’s column the investment is wasted if the visitor has to wait longer than…

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What technological innovation will make the PC visitor kiosk obsolete?

Posted by:Marketing

Technological innovation has a way of making even the most widely used things, that we use every day obsolete. Around 705AD Ts’ai Lun invented paper, and as we all know it went on to become one of the most important inventions ever. Revolutionising communications, story-telling and most importantly the recording of information. So what about…

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Top 5 Soon to be Released WhosOnLocation Features

Posted by:Marketing

WhosOnLocation’s Q2, 2015 update will be launching shortly and will offer a bevy of new features. These are my top 5 picks based on the feedback we receive through our community ‘request a feature’ forum.   1.  Service Provider Management Does your organization engage with external service providers like contractors and suppliers? Do you have…

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5 cool WhosOnLocation features

Posted by:Marketing

WhosOnLocation’s latest version is more than just a pretty makeover. Here are 5 great WhosOnLocation features you’ll definitely want to explore if managing the presence of people is important to your organization. 1. Dashboards Dashboard allows you to display real-time information about a location, or multiple locations. Dashboards are a collection of high level people…

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