Why instant messaging isn’t just for social media

Posted by:Bridie Kruck

If you’ve received one of these messages you’ll know how effective an instant message can be to communicate in a fast and efficient way.  “I’m running 5 mins late” “Northbound lane closed due to incident” “Gale force warnings due, stay inside” “Your support request was received – thanks” “Panic alarm activated. Stay in current location”…

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