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Technology, employee experience – How it can aid your customer experience

Posted by:Bridie Kruck

Customer experience is rooted in the DNA of most organizations. It’s the way we welcome, onboard, grow and retain our customers. Due to this organizations are always striving to deliver the best possible customer experience and measure it as one of their key drivers for success.  Does the delivery of an amazing customer experience happen…

Know your regulatory obligations? Automation will help!

Posted by:Marketing

Automation is in many of our simple daily tasks. Think about an average day, the smallest of tasks are automated; your alarm clock waking you up, the steaming hot coffee waiting for you in your kitchen, the app on your phone you use to pay for your public transport, and our Apple pay app that…

Disgruntled guest causes danger in lobby, receptionist activates Panic Alarm

Posted by:Marketing

’ABC Manufacturing’ design, develop and manufacture children’s balance bikes and scooters. Their products are known for being well-designed and manufactured at a top quality. Their customers are loyal and passionate, and some would say they have a cult following. ABC Manufacturing has a clean public safety record but had some challenges a few months ago…

Getting internal comms right at a fast-paced, high-growth, tech company

Posted by:Marketing

How do you get it right? At our tech company we nail it by doing our internal comms with passion, for productivity, and to reach our potential – and @WhosOnLocation a lot of this communication is happening on #Slack. Our team operates in a high-velocity environment. Anyone familiar a high-growth tech scaleup scene will know about the huge…

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