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Technology, employee experience – How it can aid your customer experience

Posted by:Bridie Kruck

Customer experience is rooted in the DNA of most organizations. It’s the way we welcome, onboard, grow and retain our customers. Due to this organizations are always striving to deliver the best possible customer experience and measure it as one of their key drivers for success.  Does the delivery of an amazing customer experience happen…

Use WhosOnLocation to help your organization manage COVID-19

Posted by:Bridie Kruck

Download our handy checklist here. Get the full set-up instructions in our Help Centre. Updated May 1, 2020 Since January 2020 those on the frontline have been working tirelessly to help combat COVID-19, we would like to express our thanks to all involved for their tireless work.  Here at WhosOnLocation we live and breathe keeping…

Disgruntled guest causes danger in lobby, receptionist activates Panic Alarm

Posted by:Marketing

’ABC Manufacturing’ design, develop and manufacture children’s balance bikes and scooters. Their products are known for being well-designed and manufactured at a top quality. Their customers are loyal and passionate, and some would say they have a cult following. ABC Manufacturing has a clean public safety record but had some challenges a few months ago…

App Updates – worry-free package deliveries

Posted by:Marketing

Our new Deliveries feature makes life easier for anyone dropping off or collecting deliveries at your location. Delivery agents can now use your kiosk or talk to the Sign-in/Out Manager to log a delivery, then send an automatic notification to the recipient for collection. Also in this release are new Triggers for auto signing people in and out,…

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