The Future of Facilities Management


5 minutes read time

August 26, 2019

Technology makes it possible for facility managers to apply additional accuracy, simplicity, and efficiency to almost every function within a building. HVAC optimization, space planning and equipment analysis are just a few ways technology could improve energy consumption and increase productivity levels within your workplace. The majority of buildings have not yet reached a high level of efficiency but this is the direction facilities management is heading in.

What’s Trending?

Facial recognition 

Facial recognition is an application that helps identify a person more securely than a password. It has become a rising trend especially ever since Apple released the new iPhone X that allows you to use your face as the digital password. Aside from unlocking your smartphone, facial recognition will speed up your processing and enhance your security by eliminating human error.

The Cloud

Moving virtualized workloads to the cloud, or cloud migration is either a reality or a near term goal for the majority of businesses. It has become very popular to have your business in the cloud because it simply works better than on-premise. However, the main drivers of cloud migration are disaster recovery, ease of management, and archival. The cloud has also come along way in recent years, businesses can now feel at ease when migrating to these servers because it is no longer a risky product – it is highly reliable and available. 

Privacy policy 

With the introduction of GDPR in 2018, it’s now more important than ever to keep your data protected. It has become a huge issue in our society that no one knows who has access to their data and how it is being used. GDPR was a huge step in the right direction but what else can be done to ensure our customers their data is protected? ISO 27001 certification demonstrates that your company is following information security best practice, and provides an independent, expert verification that information security is managed in line with international best practice and business objectives. 

The Future!

Technology is far better at predicting behavior than the human mind which is why it’s no surprise that the most prominent theme throughout all future FM functions is predictability. Through accurate data facility managers will be able to predict energy consumption, heating and cooling needs, equipment breakdowns, and even what areas need more cleaning attention. It’s hard to even imagine such an efficient and organized workplace but this is the direction that we are heading in and has already been achieved in some high profile cases. Here are just a few things that will be implemented into buildings in the near future:


Energy monitoring and measurement and verification (M&V) is a great example of AI because it takes what can be a very complex set of calculations (creating a building’s performance model) and automates them. Then, new variables, like weather and occupancy, can be used to provide energy consumption estimates using the same model.

HVAC optimization

AI can provide cost savings by pre-cooling or preheating a building in the early mornings based on calendars, meetings, and historic occupancy data. The building’s HVAC system would start early in the morning, when energy is less expensive, and begin cooling or heating the space for the day ahead, all without human intervention.

Equipment analysis

Pulling data from complex machines found in buildings can be overwhelming for facility managers. However, when these data streams are analyzed by an AI solution it will be easier to identify trends. This analysis could indicate a high likelihood of failure based on the condition of the equipment and estimations of operating use. This will give the facility team enough time to plan upcoming maintenance, reduce unexpected equipment outages, add predictability to the budget, and keep occupants comfortable.

Cleaning management

Staff typically clean all occupied spaces regularly and to the same standard. This approach is appropriate for busy spaces that are consistently used. However, with more flexibility in how occupants interact with spaces, some spaces will likely be used more than others. There is an opportunity for spaces to be cleaned only when they need it, based on actual use. 

WhosOnLocation is constantly evolving and innovating to make your business the safest and most secure it can be. Here are just a few things we are doing to make this happen:

  • WhosOnLocation has a near term goal of moving to cloud computing with AWS. AWS is the largest and most dynamic ecosystem with millions of active users and tens of thousands of partners globally. It has also been architected to be the most flexible and secure cloud computing environment available today and is innovating at an unmatched pace. This is why it is safe to say we’ll be in good hands when we make the move to cloud computing. 
  • Apart from becoming GDPR compliant WhosOnLocation is also heading towards becoming ISO-27001 certified. After passing our first internal audit with flying colors we are well on our way to achieving this goal. 
  • WOLScan adds a further layer of security to the way you greet, manage and maintain your on-site security. Using the app, you can automatically capture visitors’ information by simply scanning their passport, driver’s license or generic photo ID information at sign-in. The photo will be automatically stored in your WhosOnLocation account, and you have the option to enter any other details from the photo ID that need to be retained.