Instant Message
October 30, 2019 0

Why instant messaging isn’t just for social media

Posted by:Bridie Kruck onOctober 30, 2019

If you’ve received one of these messages you’ll know how effective an instant message can be to communicate in a fast and efficient way. 

“I’m running 5 mins late”

“Northbound lane closed due to incident”

“Gale force warnings due, stay inside”

“Your support request was received – thanks”

“Panic alarm activated. Stay in current location”

The instant message is nearly 50 years old! 

Instant messages are not new, in fact, they date back to well before the internet and smartphones. In the early 1970s, the earliest version of an online chat facility was launched, it was called Talkomatic and allowed five people to chat simultaneously. 

Fast forward to 2010 and the world of instant messaging has exploded with the launch of Facebook, Twitter, WhatsApp, and WeChat (to name a few), intertwining instant messaging in our everyday lives. We have all become quite familiar and reliant on this technology, even our dentist is using an instant message to remind us of our next appointment. 

With instant messaging intertwined in our day-to-day lives, it’s a natural extension to use it in our work lives to communicate with employees, contractors, and guests while they are on site.  

Using instant messages in your organization 

Have you had to communicate any of these scenarios to any of your team recently? 

  • A VIP has arrived on-site and you have forgotten to communicate it to the team
  • A spillage has occurred and you need to alert employees 
  • A hazard was identified in an isolated area and you need to let everyone on-site know
  • Environmental factors are affecting access to your site
  • Update employees on company policies

How did you share these messages with your employees, contractors and/or guests? The response we generally get is email. Email just doesn’t cut it, it is often missed causing incidents that the email intended to avoid.  However, most people carry their smartphone making it hard to ignore an instant message. An instant message allows you to communicate in an easy, efficient and timely manner.

With WhosOnLocation’s Instant Message feature you can communicate company-wide, to just a single location, to particular employees or just to contractors. Who you send an instant message to depends on the message but the options are endless for both sending and the message you communicate. 

Instant Message is included in all WhosOnLocation subscriptions. To find out how to use click here or to get started with WhosOnLocation click here to start your free 30-day trial. 

About WhosOnLocation

WhosOnLocation provides people presence management software that monitors the safe and secure movement of people through buildings and work sites. Our powerful, cloud-based solution unites visitor, contractor, employee, and emergency management, enabling organizations to secure their facilities and ensure the safety of every person on-site.

Armed with a rich, unified source of people presence information, our users are empowered to make more strategic, data-driven decisions that mitigate risk, reduce overhead costs, and streamline operations.

WhosOnLocation serves organizations in 35 countries around the world, protecting billions of dollars in assets and IP, and managing over 20 million secure movements through over 2500 facilities each year.

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